When faced with the challenge to choose a propane company that you can trust, there are certain things that you should keep in mind. Whether you need a new provider to service you newly built propane gas system or want to switch to another company who can provide you with better service and deals, here are some important things you should remember when selecting a company:
- Choose a company that can provide you with value-added service. In addition to supplying you with quality propane and providing you with on-time service, find a company where you can buy spare parts for your propane system or can offer you safe and efficient maintenance and repair service to help ensure the soundness of your gas system and supply.
- Go for the company with the best safety record and a proven safety program. The provider you choose should be able to provide you with references that are more authoritative than their previous consumers. Look for references from regulatory agencies that can attest to their safety record and the reliability of their safety programs.
- Every state has a regulatory agency that manages its propane industry. Make sure that the company you wish to work with has proper associations with agencies and regulatory commissions so you can have peace of mind when entrusting your system, service, and supply in their hands. These regulatory agencies can also provide you information about your prospect provider’s safety records and compliance.
- Ask about the company’s in-house policies, service fees, out of gas procedures, pricing structures, and other important aspects of service to ensure compatibility with your needs.
- Make sure to check on the company’s history, reputation, and track record and never use pricing as your sole criteria when choosing between local companies. The best way to ensure the reliability of your target company is to look into their history and references.